Students share their feedback ideas at Library event
Student Analytics, Insights and Modelling team organised an event at the Main Library to ask students about how they would like to share their feedback with the University.
During the event, 199 students voted on the question “Do you think your feedback is valued?” 63% of the respondents said they feel their feedback is valued by the University.
How you’d like to share feedback with the University
When asked about how they’d like to share their feedback, most students said they wanted to provide feedback via online forms and surveys. Some students said they’d prefer giving in-person feedback either individually, in a group, or at events like the one held at the Library. Some students also mentioned suggestion boxes and whiteboards in community spaces.
What questions should the University be asking?
Students also had their say on what topics they would like to provide feedback on. This included student support, their course, teaching and learning, facilities and accommodation, as well as overall student satisfaction.
What happens after you give feedback?
Most students said they wanted follow-up information to understand what happens to their feedback and would prefer receiving it via email.
When asked what they would appreciate as a thank you for their time, most students mentioned vouchers, but some also mentioned merchandise, discounts, money or print credits.
Students receive lots of invitations to complete surveys and share their views. We’re taking action to improve our communications around student feedback, to ensure students know they’re listened to and understand what happens with their feedback. We’ll be creating new web content on this topic over the coming months.